Your data is yours. Always.
AgenticLive is built on the principle that AI should work for you - not harvest your data. Here is exactly how we protect your business, your agents, and your customers.
Data Privacy
Your conversations, agent configurations, and business data belong exclusively to you. We do not use your data to train models, sell it to advertisers, or share it with any third party - ever.
- Each user account is fully isolated - no data crosses between customers
- All agent memory and conversation history is stored under your account only
- You can export or delete all your data at any time from your dashboard
- Data retention follows your plan tier - we don't keep data after deletion
Infrastructure Security
AgenticLive runs on enterprise-grade infrastructure with multiple layers of protection at the network, application, and data level.
- All traffic encrypted with TLS 1.3 - no unencrypted connections accepted
- HTTPS enforced site-wide with HSTS preloading
- Strict security headers: X-Frame-Options, CSP, X-Content-Type-Options
- Rate limiting and brute-force protection on all auth endpoints
- API keys are hashed server-side - never stored in plaintext
- Passwords hashed with bcrypt (cost factor 12+)
Authentication & Access Control
Every account is protected by secure token-based sessions with automatic expiry and re-authentication requirements.
- JWT-based sessions with 30-day rolling expiry
- Secure HTTP-only cookies - not accessible via JavaScript
- Account lockout after repeated failed login attempts
- Password reset via secure time-limited email tokens
- API keys scoped per account - revocable at any time
Payments & Billing Security
We never touch your card details. All payment processing is handled exclusively by Stripe - a PCI DSS Level 1 certified provider used by millions of businesses worldwide.
- Zero card data stored on AgenticLive servers - ever
- Stripe handles all card tokenization, storage, and processing
- Webhook signatures validated on every billing event
- Billing portal managed entirely by Stripe - not AgenticLive
AI Model & Agent Data
Your agent conversations are sent to our AI provider (Anthropic) solely to generate responses. We operate under Anthropic's data processing agreement, which prohibits training on customer data.
- Anthropic does not train on API-submitted data by default
- No conversation data is shared with any other AI provider
- Agent system prompts are encrypted at rest in our database
- You can clear your agent memory and conversation history at any time
Responsible Disclosure
We take security reports seriously. If you discover a vulnerability, please contact us privately - we will respond within 48 hours.
Email: security@agenticlive.ai
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